Zetect Usage Guide End User PortalSwitch portal ⇄

Two-Factor Authentication

When your account is protected by a second factor, Zetect asks for it immediately after your password. The method you are prompted with is whichever you enrolled — an emailed code, an SMS code, or a code from an authenticator app — and you can switch to any other method you have set up.

The two-factor prompt — here a six-digit code sent to your email.
The two-factor prompt — here a six-digit code sent to your email.

How to use it

  1. Sign in with your username and password as usual.
  2. On the Two-factor authentication screen, read where the code is coming from (email, SMS or your authenticator app).
  3. Enter the six-digit verification code and click Verify.
  4. If you cannot use the method shown, click Try another way and pick a different one.
Try another way — choose any other method you have enrolled.
Try another way — choose any other method you have enrolled.

Field reference

FieldDescription
Verification codeThe six-digit one-time code. Codes are short-lived — request a fresh one if it has expired.
Try another waySwitch to a different enrolled factor. Only appears when you have more than one.
Back to sign inAbandons the attempt and returns to the username step.